Addressing Housing Inequity with Ziquora Banks of Verity Credit Union

Behind the Vault Episode 20

Aligning the needs of the community and everything at the FI, all the way down to the structure

Tackling systemic problems like access to housing requires aligning all the way from partnerships to the very core of an institution’s charter. Verity Credit Union is in the process of reinventing itself and its ecosystem of partners to do just that. Ziquora Banks, Chief Impact Strategy Officer, joins us to share their vision and how they are reengineering their business to meet this goal for Washington State.

Highlights from this episode:

  • Verity’s almost 100-year history and reorienting its mission on the changing needs of its members
  • Pursuing a Community development financial institutions (CDFIs) certification
  • Recruiting leadership as part of a mission realignment
  • Access to housing as the tip of the spear
  • Innovating in finance and picking the right partners in the community

For more of Verity’s approach, visit

See their 2023 impact report and how innovating on credit scoring helps them meet their impact goals and risk targets.

See this link to the Bookings Institution analysis of the role home equity played in the recent growth of Black household wealth.

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This is Behind the Vault: Conversations with Customer-Driven Bankers, the podcast dedicated to empowering CEOs, Presidents, and CMOs in the community banking and credit union industry. In this digital era, your role as a leader in these financial institutions is more crucial than ever. Join us as we explore the stories, strategies, and successes of fellow industry leaders, providing you with actionable insights to drive your institution toward unparalleled success.

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