Community banking means close proximity and customer relationships. You’ve always had to compete against the Goliaths, national banks with their high volume and call-center based service. Now, digital Goliaths are encroaching into your customer base. Fintechs offering payments, credit cards and mortgage origination are everywhere and coming after your customers.
We help our clients use their strengths of customer intimacy as an unfair advantage against large institutions and unregulated technology companies. Whether your goals are long-term returns for your shareholders or preparing for M&A, stronger fundamentals make healthier and more valuable community institutions.
In this environment, customer acquisition costs have skyrocketed. Retaining existing customers and growing wallet share is an uphill battle as well. As a result, growth rates slow, sustainability is threatened, and valuations suffer.
The key to winning in this market is leveraging your knowledge to provide hyperpersonalized service and offerings to your customers. Supercharge your service and offerings to engage with customers before they look elsewhere.
We help our clients use their strengths of customer intimacy as an unfair advantage against large institutions and unregulated technology companies. Whether your goals are long-term returns for your shareholders or preparing for M&A, stronger fundamentals make healthier and more valuable community institutions.
Book a 10 minute call with our CEO, Rich Edwards. Learn how you can grow your community institution and take back control of your future.
Rich is the CEO of Mindspan Systems, which helps companies transform themselves with data-driven strategies and technologies. Rich has worked extensively with banking, insurance, and financial services clients worldwide during his time at IBM in data center automation and artificial intelligence. Rich has a Bachelor of Science in Engineering from Rensselaer Polytechnic Institute and a Masters of Business Administration from the University of North Carolina at Chapel Hill.
Kothandaraman "K" Suresh is VP, Service Delivery for Mindspan Systems. With over 29 years of experience, Suresh has led successful multi-year engagements for Fortune 500 clients across the full lifecycle from concept to value capture to retirement. Suresh brings to Mindspan Systems' clients his deep experience in compliance for finance and healthcare industries. Suresh has a Bachelor's degree in Engineering from IIT Kanpur and a Post Graduation in Business Administration from IIM Calcutta, India.
Chris Curry is Mindspan Systems' Chief Architect and oversees our overall technical strategy. Chris has extensive experience working with clients in regulated banking and finance industries. Chris has led the design and deployment of API-based solutions to externalize core banking processes to partners and oversight/analytics systems for fixed income trading products.
Mindspan Systems' business is built on the success of our clients and helping them solve their most critical problems.
Is there a project you need help with that must be done right, on time and under budget? Reach out to us to hear how we can help.
Mindspan Systems, Inc.
2530 Meridian Parkway Suite 300
Durham, NC 27713