The Unique Solutions of Community FIs

Behind the Vault Episode 19

The community banks and credit unions that are standing out and winning in the market

In this episode, we follow up on our discussion of the pressure facing community FI leaders and look at only a few of the many ways they are taking bold and differentiated positions in the market. These few examples demonstrate the seemingly endless ways in which community banks and credit unions are earning the loyalty and continued growth of their customers and members. By picking unique offerings and approaches, these organizations are exploiting a nimbleness and sometimes narrowly focused approach to service that is proving difficult to compete with.

In this episode, we hear from past guests, including:

  • Teri Williams of OneUnited Bank
  • Lex Ford of Climate First Bank
  • Jonathan Encarnación of Community First Fund
  • Ryan Harvey of Family Trust FCU
  • Carma Peters of Michigan Legacy Credit Union

To listen to their full stories, visit

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This is Behind the Vault: Conversations with Customer-Driven Bankers, the podcast dedicated to empowering CEOs, Presidents, and CMOs in the community banking and credit union industry. In this digital era, your role as a leader in these financial institutions is more crucial than ever. Join us as we explore the stories, strategies, and successes of fellow industry leaders, providing you with actionable insights to drive your institution toward unparalleled success.

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