In this episode, we hear the story of the turnaround of a 100+ year-old institution with Dave Lamb, Chairman, President, and CEO of Michigan’s Oxford Bank. Dave shares his background and how it prepared him for his role in leading a struggling community bank, operating under a consent decree, into a growing and thriving institution.
The Oxford Bank story demonstrates the overwhelming importance of culture, especially when faced with an existential threat. Dave shares his experience of coming in as an outsider in the middle of a crisis and the path Oxford took through a turnaround and into growth, including the process of discovering the right products and services needed by their customers. Oxford Bank provides a valuable case study for what’s required to change the trajectory of a faltering organization.
Highlights:
- Dave’s journey to Oxford
- Executing a turnaround at a community banks
- Managing culture during new technology adoption
- Expanding into commercial finance
- Future options in non-traditional services
For more on Dave and Oxford Bank:
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This is Behind the Vault: Conversations with Customer-Driven Bankers, the podcast dedicated to empowering CEOs, Presidents, and CMOs in the community banking and credit union industry. In this digital era, your role as a leader in these financial institutions is more crucial than ever. Join us as we explore the stories, strategies, and successes of fellow industry leaders, providing you with actionable insights to drive your institution toward unparalleled success.
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